CRDB Wakala is CRDB Bank approved and well trained business entity and/or individual, allowed to provide specific services on behalf of CRDB Bank as per Bank of Tanzania regulations & guideline.
Services Available at CRDB Wakala
- Balance enquiry and generation of mini statement
- Cash deposit to any CRDB Bank account, free of charge.
- Cash withdrawal at any CRDB Wakala using our CRDB Bank cards and card-less options via SimBanking App or USSD by dialing *150*03#
- Bill payment services for both CRDB customers and non-customers that include purchase of LUKU, airtime, water bills, air tickets, payment of TV subscriptions and many more.
- School fees payment
- Loan repayments, retirement and social benefits
- Government payments via GePG and TRA tax payments by using Control Numbers
- Facilitate instant account opening
- Facilitate credit and debit cards application
Benefits of using CRDB Wakala
CRDB Wakala network of agents enables unbanked, underbanked and banked Tanzanians to access conveniently our Bank services and enjoy below benefits and beyond;
- Save Time – agents services are queue-less and hence very fast
- Save Cost – eliminates distances and makes it cheaper to access banking service
- Available as close as at your doorstep, with 20,000 agents we have reached each corner of Tanzania
- Extended banking service hours- CRDB Wakala operates ahead of branch closing hours and some available 24 Hours.
- As our ambassadors agents are happy to share knowledge of banking services and products with customers
- Reduce cash risk for customers who wish to deposit before moving or traveling
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