Cash Deposit Machine

Overview

Transform your banking experience with CRDB Cash Deposit Machines—offering 24/7 convenience, enhanced security, and a user-friendly interface, all designed to make cash handling faster and more efficient for customers.

Cash Deposit Machine (CDM) is an automated teller machine that allows CRDB customers to deposit cash into their bank accounts without the need for a bank teller.

Here’s how it typically works:

Identification: Customer enters CRDB account number they want to deposit cash to (Wakala and school accounts accepted).

Deposit: Machine prompts users to insert cash. CRDB CDM accepts 5000 and 10,000 TZS denominations only and counts the total amount deposited.

Confirmation: After the deposit is made, customer receives a receipt and SMS notification confirming the transaction.

CDMs are convenient for quick deposits and can often be used outside regular banking hours.

User-Friendly Interface
  • Touchscreen Display: Easy navigation with clear prompts and visual instructions.
  • Multi-Language Support: Offers various language options for diverse customer bases (English & Kiswahili).
Cash Acceptance
  • Denomination Detection: Capable of accepting various banknotes, recognizing and counting them accurately (5K & 10K)
  • Bulk Deposit: Allows users to deposit multiple notes at once without needing to sort them.
Secure Transactions
  • Encryption Technology: Protects customer data and transaction details 
  • CCTV Monitoring & Privacy: Our CDMs are equipped with cameras and privacy cubicle to deter fraud and ensure security/privacy during transaction.
Instant Deposit Confirmation
  • Digital Receipts: Provides instant confirmation of the transaction both via printed receipt and digital notification.
  • Real-Time Updates: Updates account balances immediately, allowing users to see their deposit reflected right away.

Convenience
  • 24/7 Availability: Allows customers to deposit cash anytime, eliminating the need to visit a bank during business hours.
  • Quick Transactions: Streamlines the deposit process, reducing wait times compared to traditional teller services. 
User-Friendly Interface
  • Intuitive Design: Easy-to-navigate screens and prompts ensure a smooth experience for users of all tech levels. 
  • Multi-Language Support: Accommodates a diverse customer base by offering multiple language options (English & Kiswahili)
Enhanced Security
  • Secure Transactions: Advanced encryption and security features protect customers’ data and funds during deposits.

Increased Customer Satisfaction
  • Faster Service: Quick deposit processes enhance customer experience and satisfaction.
  • Flexibility: Customers can manage their banking needs more effectively, leading to increased loyalty.
Environmental Benefits
  • Reduced Paper Use: Encourages digital banking practices and decreases reliance on paper receipts and documentation.

FAQs

There is no deposit limit, however cash is accepted in 200 notes bundle.

Before confirming transaction, customer can decide to cancel transaction and get cash back.

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