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CRDB Wakala for Business

Overview

Join the CRDB Bank network and become part of an incredible opportunity that has empowered over 45,000 Tanzanians to provide convenient banking services nationwide. By partnering with us, you’ll not only expand your business but also tap into a profitable venture, offering essential banking services with unmatched support. Don’t miss the chance to be a part of this growing network, unlock new revenue streams, and enjoy the benefits of a trusted brand. Start your journey with CRDB today and watch your business thrive! 

 

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Why should you join CRDB Wakala Business?

  • Leverage the CRDB Bank Brand: Partner with the leading financial institution in Tanzania and East Africa to elevate your business reputation and gain access to a trusted brand. 

  • Attractive Commission Opportunities: Earn competitive commissions by providing services to CRDB's extensive customer base, spanning across the country. 

  • Increase Foot Traffic and Sales: Attract more customers to your business as CRDB Bank customers visit your location for banking services, creating additional opportunities for increased sales. 

  • Enhance Cash Management Efficiency: Reduce cash handling risks and improve operational efficiency by serving CRDB Bank customers who make cash withdrawals at your premises.

  • Capacity Building and Training: Benefit from free capacity-building programs offered by CRDB Bank, including training in entrepreneurship, banking services, anti-money laundering, and fraud prevention.

    • Business Entity or Individual: Applicants must be a legally recognized business or individual entity with a valid business registration. 

    • Established and Active Business: The applicant must have an ongoing commercial activity, with a valid business license, operating in full compliance with the law. 

    • Operational Premises and Resources: The business must have a permanent location with adequate physical infrastructure, financial resources, and skilled human resources to offer services efficiently, securely, and professionally. 

    • Good Credit Standing: The applicant must not be classified as a non-performing borrower by any bank or financial institution and must maintain this status throughout the agency agreement. 

    • Agency Banking as a Secondary Activity: The applicant must not rely solely on agency banking as their primary business activity and must possess a valid NIDA ID.

    • Financial Requirements: The business must maintain a healthy and sufficient level of working capital throughout the duration of the agreement.

  •  If you meet all the above requirements, please visit the nearest branch and/or fill out the form below, and our office will contact you and provide you with this great opportunity.








FAQs

It only takes one day to become an agent with CRDB Bank once all KYC documents are completed.

A startup fee of TZS 1.05 million is required to obtain a CRDB Wakala PoS device. 

PoS devices are available immediately after the payment is made and the agent has been approved.

Yes, CRDB Wakala can use mobile phones to facilitate transactions such as deposits, withdrawals, and bill payments.

Yes, CRDB Wakala can open accounts and connect customers to SimBanking, earning additional commissions in the process.

CRDB Super Agents will provide float/cash to ensure you can continue serving your customers without interruption.

Our systems automatically roll back failed transactions, ensuring the integrity of the transaction and preventing errors.

CRDB has service centers nationwide to repair faulty PoS machines and replace any necessary accessories.

Yes, CRDB agents can replenish float/cash at any branch by identifying themselves as an agent.

Yes, CRDB agents can help customers pay school fees, utilities (LUKU, DAWASCO), purchase UTT shares, and pay other monthly bills using control numbers.

Yes, CRDB provides a SIM card with a data bundle as part of the agent starter pack, which is replenished every month.

No, CRDB Super Agents do not charge agents for replenishing float/cash.

CRDB will replenish any data bundles that run out before the end of the month. In the meantime, agents can connect their PoS machine to Wi-Fi to continue operations.

Yes, agents can relocate to another area, provided they inform their corresponding branch network and Super-Agent.

Any wrongful transaction will be reversed within 48 hours of being reported by the CRDB agent who performed the transaction.

No, a CRDB agent can operate using a feature phone, allowing customers to make deposits, withdrawals, and bill payments.

CRDB will provide rollers to agents for smooth operations. Simply report the issue to your nearest branch for assistance.

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